10th Annual Medicare Star Ratings & Quality Improvement Summit

Hear from top MA plan experts on strategic, tactical and practical solutions to
new regulatory updates and technologies in an era of constant change and declining budgets

About The Event

Learn how MA plans are responding to dramatic regulatory changes impacting plan performance measures. Now more than ever, industry leaders are focusing on the principal operational foundations – getting back to basics to ensure flexibility and agility in an era of constant change and budget tightening. Hear from top MA experts from a strategic, tactical and practical perspective how to implement solutions in a zero budget environment. While it’s important to focus on specific quality & stars measures, including Health Equity, plans recognize the need to put the member first, build stronger provider relationships and harness the right data to make smart business decisions. The educational focus of this conference moves beyond theory and fluff into actionable information you can apply to the unique needs of your plan, your members, providers and cross-functional teams. Plus, we’ve added topic-specific break out roundtables designed to foster idea generation and problem solving – get your questions answered on the spot and benefit from innovative ideas unlikely to be shared at the podium by your peers in this intimate, small group setting! 75% of the agenda features national, regional and local MA plan leaders – this is not a vendor show! Gain competitive insights you won’t get anywhere else.

Speakers

Speaker 6

Jennifer Callahan

Chief Operating Officer

Speaker 3

Michael Farina

Vice President of Healthcare Quality

Speaker 3

Brendan Generelli

Director of Medicare Stars & Quality,

Speaker 3

Kena Hahn, MHA

Director, Medicare Stars & Outpatient Care Coordination

Speaker 3

Jenna Horner

Director of Medicare Advantage Product Strategy,

Speaker 3

Priyanka Jain,

Vice President, Quality and Population Health

Speaker 3

Leon W. Lead

AVP, Medicare Stars & Quality Improvement

Speaker 3

Sara Lords

Medicare Stars Program Manager

Speaker 3

Nate Lucena

Chief Strategy & Analytics Officer

Speaker 3

Shelly McCombs, MPH

Sr. Manager Quality Improvement Operations and Accreditation

Speaker 3

Mary A. Goble, MSN, RN

Director of Clinical Quality



The 10th Annual Medicare Star Ratings & Quality Improvement Summit is designed for C-Suite Executives, Medical Directors, Vice Presidents, Directors, and Managers from Medicare Advantage Health Plans, Provider Groups and Health Systems with job functions in the following departments:

  • Star Ratings
  • Quality
  • Risk Adjustment
  • Revenue Management
  • Product Development
  • Benefit Design
  • Operations


  • Revamp operations in an era of reduced benefits, tighter budgets, an evolving yet more competitive landscape, lawsuits, retroactive regulatory changes, an industry wide Star Rating result recalculation, and multiple pending program specification changes
  • Build a strong foundation that will grow into a program that doesn’t succumb to the unpredictable changes, but rather embraces them and rises to the occasion to ensure creativity and innovation keeps your plan on top
  • Examine the new 2025 Math Path with new measures and the Health Equity Index – Plan, prioritize, implement
  • Manage member expectations and engage providers to support them to boost CAHPs & HOS scores
  • Harness the power of Medicare Advantage incentives and rewards to enhance stars ratings
  • Address unmet social care needs with a multi-modal screening ecosystem built to reach wide into the Medicare population
  • Get real-life implementation tools and strategies to address the health equity index – move beyond collecting data? How to prepare for the future even if your plan doesn’t currently qualify
  • Get in front of chart review to improve Transitions of Care
  • Create cross functional workgroups -- Communicating Inter-departmentally and with Leadership
  • Effectively manage multiple vendors to negotiate, integrate, and navigate the inevitable “hiccups,” and reset expectations for new needs of MA/Stars including heightened compliance and new and evolving regulations
  • Collaborate with peers to brainstorm and prioritize solutions for critical challenges and emerging needs during small group, topic-specific interactive round tables


Testimonials from
Our 2023 Program:

Premier Sponsor

Educational Underwriters

Supporting Organizations